Gleam Help Desk Management System

Help desk management system is a Web Application used to find out different Problems/Issues raised by Institutions present at different Locations under a Same Organization.

Advantages

Its an automated web application which is used to track down the different problems raised at different branches with in a Organization.

With this Application Main branch comes to know different problems raised at different branches

Organization takes necessary steps to solve this problems.

Organization can check the status of a problem at any of its branch

This helps Organization to solves the problem with in a given time frame.

Store the complete information about the problem for further reference.

They can even trace the complete data of any particular request or problem

Helps in Customization of different departments under one roof.

SMS service is provided.

Mail Service is provided.

Generates Reports.